Coronavirus Update

With the development of COVID-19 virus, Tower Lottery Partnership Ltd is committed to protecting the wellbeing of our employees and clients.

As the Coronavirus outbreak continues to sweep across the country, Tower have decided that Head Office will be closed from midday today and have put control measures in place.

We want to ensure business continuity for our clients. Therefore, in accordance with the guidance set out by the UK Government and Public Health England, we intend to minimise our employees’ and clients’ exposure to the virus. We also have a robust program in place to ensure that we remain open for business and contactable as required.

All Tower Head Office staff have remote working capabilities and are able to work from home with the same functionality as if they were in the office. All telephones lines have been diverted to staff working remotely where calls will be delivered to their laptops. All data is still secured safely.

To further reduce the risk of exposure to our staff or clients, meetings will be held through Microsoft Teams.

During this time, we will strive to deliver our excellent customer service that we endeavour to uphold as standard. Our business continues to operate as normal and we will communicate clearly with you as the situation evolves. If you have any questions, please speak to your contact at Tower who will be on hand to help.